Terms and Conditions

Aussie Campers Pty. Ltd.

General Information

This website was designed and is maintained by Aussie Campers P/L. Whilst all reasonable care has been taken in the preparation of this web site, no liability is assumed for any errors or omissions.

We market our camping products in every state in Australia. We also sell our products World Wide.
Please read our terms and conditions below before placing your order.

12 month warranty provided our products are correctly used in accordance with the instructions, we warrant our products for a period of twelve (12) months from the date of purchase. Proof of purchase date will be required.

All prices and sizes on this website are subject to change without notice. We endeavour to make this website and our products as safe as possible. However you use this website and our products at your own risk.

Aussie Campers P/L accepts no liability for any loss or damage suffered by any person arising from the use of this website or our products. By using this website you are agreeing to all of the terms and conditions stated herein.

We can not be held responsible for any damage or loss incurred while our products are in transit. All claims for damage or loss should be made to the carrier, we will assist as much as possible.

Once your order leaves our warehouse it is beyond our control. You acknowledge and agree that late delivery does not constitute a failure of our agreement and does not and will not entitle you to cancel your order/orders.

By placing an order it is understood you have read, comprehended and agreed with these terms and conditions.

Refund Policy

If you require a refund or a replacement. You must return the product/s within 30 days of the delivery date.
Aussie Campers P/L Australia will refund or replace any product/s that can be found to be of poor workmanship or which contain a manufacturers defect.
Just Email us your receipt number and reason for the return. You will then receive a transfer number by Email.

Once you have received your transfer number, you can proceed with the return.
When the product/s have been returned to Aussie Campers P/L you will be notified by Email and your refund or replacement will be processed promptly.
In the unlikely event you encounter a problem you will have access to professional help from Aussie Campers P/L Australia, as we like to take immediate steps to correct any mistakes.

Please Note

All products must be returned freight prepaid. A refund will include the product price only. Delivery costs will only be refunded if the return is due to an error on our part. All products must be unused and in new condition, in their original packaging and have our transfer number clearly marked on the outside of the packaging.

Unauthorized returns of any of our products such as:- no transfer number, return to sender, freight has not been prepaid etc.
Will definitely not be eligible for either a refund or a replacement. We can not be held responsible for any damage or loss incurred while your order is in transit.
All claims for damage or loss should be made to the carrier, we will assist as much as possible.